1/23/2024 0 Comments Citrix workspace cleanup utility![]() I am no longer able to System Restore back before whatever I did. ![]() I found the Receiver Cleanup utility embedded inside its own files under C:\Program Files (x86)\Citrix\Citrix WorkSpace 2109 - but running it changes nothing and attempting to install does nothing either.Īny ideas on how I can remove Citrix from my device? Let me know if you need any information. I cannot uninstall Citrix Workspace because it does not show up in Programs and Features I'm not 100% certain that Citrix fully installed itself properly but rather just restored files back, sort of like a 0% -> 100% instantly type thing when installing. I moved the Citrix folder from the C:\Program Files (x86) folder into the recycle bin and initiated a reinstall, this processed through successfully, and Citrix was functional from that point, HOWEVER, it no longer appears under Programs and Features, meaning that I cannot uninstall it. This has caused an issue, in that when attempting to uninstall I then met an issue of it saying: "The global document path cannot be retrieved"Īfter seeing this, I began playing and trying to force it to recognise that it wasn't installed in the hopes that it would initiate a reinstall followed by enabling me to uninstall I recently encountered a lot of BSODs on my Windows ComputerĪs part of the triage I was suggested by a Community Expert on Windows Forums to uninstall Citrix entirely so that we could test without it installed as it appears to be the case that drivers are causing problems, and in doing so I was running the Windows Driver Verifier tool (verifier.exe) - In doing so I needed to create a system restore to roll back to as the tool often causes failed boots.Įnd result, this time around, I uninstalled Citrix Workspace, among other things, and then used the tool, after reaching the point at which I would perform a System Restore, I realised that I had not taking a snapshot before I started the tool, thereby forcing myself to roll back before I uninstalled Workspace. I'll also keep plugging away at it and update this post if I stumble across something that helps.This is a rather long story however I'll break it down in a few points: I'm hoping someone out there has dealt with this before and can point me at a solution. But, the steps bomb out if run through PDQ Deploy and the output log only tells me that it exceeded the timeout period, nothing more. I saw some stuff regarding modifying a couple of Registry keys to temporarily disable the admin UAC prompts, which seem to work if I log into the machine directly and run the batch file directly. But, the running of the Cleanup Utility and the installation of Receiver seem to hang until the deployment times out. Indicates that Citrix Workspace app will be installed or upgraded by uninstalling the existing version. rcu - This switch is effective only when upgrading from an unsupported version of the software. See Domain pass-through authentication for more information. The reboot steps are fine and work as they should. Indicates that Citrix Workspace app is installed with the single sign-on component. My issue is that my results are sketchy when trying to run this package. ![]() Currently, the uninstall/install steps are calling batch files that disable UAC, run the EXEs, then re-enable UAC. It consists of 6 steps: reboot, run the cleanup utility, reboot, install Receiver, copy a shortcut to the public desktop, and reboot. ![]() I see there is a package available in the gallery that says it will run the Cleanup Utility, but I could not get it to work, so I began tinkering with making my own package. This works, but I need to be able to do this on a larger scale. What I have done for individual machines is run the Receiver Cleanup Utility, reboot, then install Receiver using the CLI and the necessary switches to force the server, enable SSO, etc. I have a couple hundred computers in my organization that need to have a legacy Citrix client removed (Online Plug-In 12.3) and the LTSR version of Citrix Receiver installed (currently ver. I'm hoping someone out there has had (and solved) this issue and can point me in the right direction.
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